Privacy Policy

Valor Vault collects information that you provide directly to us when you create an account, place an order, subscribe to a membership, sign up for our newsletter, or contact our support team.

This may include your name, email address, billing and shipping addresses, phone number, payment information, and any preferences or survey responses you choose to share.

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, operating system, referring URLs, and pages viewed. This helps us understand how visitors use our site and improve your experience.

We use the information we collect to process and fulfill your orders, manage your subscription, communicate with you about your account, and provide customer support.

We also use your data to send you marketing communications about new products, promotions, and club updates, but only if you have opted in to receive them. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting our support team.

Internally, we analyze usage data to improve our website, products, and services. This analysis is performed in aggregate form and does not identify individual users.

Valor Vault uses Stripe, a leading payment processing platform, to handle all transactions securely. When you provide payment information, it is transmitted directly to Stripe using industry-standard encryption. We do not store your full credit card number on our servers.

Stripe processes your payment data in accordance with their own privacy policy and security standards, which are compliant with PCI-DSS requirements. We encourage you to review Stripe's privacy policy for more information on how they handle your data.

We retain only the last four digits of your card number, the card type, and the expiration date for your reference and to help identify your payment method in our system.

With your consent, we may send you marketing communications via email or SMS about new drops, exclusive offers, and club news. You can opt in during checkout or through forms on our website.

Every marketing email we send includes an unsubscribe link, which you can use at any time to stop receiving emails. For SMS messages, you can reply STOP to opt out.

Even if you opt out of marketing communications, we will still send you transactional emails related to your account, orders, and subscriptions, as these are necessary for us to provide our services.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies are small text files stored on your device that help us recognize you when you return to our site.

We use analytics services to understand how visitors interact with our website. These services may set their own cookies and collect information about your use of the site. The data collected is used in aggregate form and helps us improve our content and user experience.

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of our website.

When you create a Valor Vault account, we store the information necessary to manage your subscription, process your orders, and communicate with you. This includes your profile details, shipping addresses, order history, and subscription preferences.

You can update or delete most of your account information at any time by logging into your account dashboard. If you need assistance accessing, correcting, or deleting your data, please contact our support team.

We take the security of your personal information seriously. Valor Vault implements appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Our website uses SSL encryption to secure data transmitted between your browser and our servers. Access to customer data is restricted to authorized personnel who need it to perform their job functions.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously review and improve our security practices.

We use trusted third-party service providers to help us operate our business and deliver our services. These may include payment processors, shipping carriers, email marketing platforms, analytics providers, and customer support tools.

We only share the personal information necessary for these providers to perform their services on our behalf. We require all third-party providers to maintain appropriate security measures and to use your data only for the purposes we specify.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Depending on your location, you may have certain rights regarding your personal data. These may include the right to access the information we hold about you, the right to correct inaccurate information, the right to request deletion of your data, and the right to object to certain types of processing.

If you wish to exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Please note that some data may need to be retained for legal, tax, or business purposes even after you request deletion.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@valorvaultclub.com

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page periodically for the latest information.